Cambia Health Solutions

  • COO LifeMap

    Job Locations US-OR-Portland
    Requisition ID
    2018-24778
    Category (Portal Searching)
    Executive
  • Overview

    As the COO of Lifemap, you will be responsible for the overall operational success of the LifeMap company. In addition you will be responsible for executing on business strategies, financial performance, and delivering growth while maintaining service levels, partnering with other leaders across the organization to influence product development, compliance, operations, and sales to drive quality, cost and customer experience.

     

    This position to be located in Portland, OR

    Responsibilities & Requirements

    • Determine and implement optimal organization structure to leverage specialized skill sets and a common systems platform, with objectives being to increase customer satisfaction, decrease administrative costs and move towards standardized policies/processes.
    • Ensure development of required personnel skill sets and capabilities to support the company.
    • Provides executive leadership and overall day-to-day operational direction to LifeMap. Deliver expected business results and financial value.
    • Develop and communicate short and long range strategic and tactical plans, goals and objectives to drive profitable growth. Ensure integration with related business and strategic goals across the business.  
    • In partnership with leaders across the organization, drive continual improvement in performance of the company.
    • Ensure various product lines are operating efficiently and provide high quality customer experience.
    • Report business performance to executive management and other key stakeholders with emphasis on delivery of business objectives and major issues, risks and dependencies.
    • Provides oversight to ensure compliance state regulations. May serve as the representative for the organization to regulatory organizations.
    • Builds relationships and collaborates with various internal and external stakeholders.

     

    Competencies and Knowledge:

     

    • Demonstrated executive leadership experience and health plan and life & disability industry knowledge.
    • Demonstrated competency related to creating and executing market and business strategies and driving results within an organization and with external partners. Significant experience leading cross functional organizations and end-to-end business processes.
    • Proven business acumen such as strategic planning, business development/sales, financial/budget management, data analysis and decision making skills.
    • Ability to provide leadership to the ancillary product creation and sales process (product development, marketing, sales and administrative platform).
    • Ability to effectively provide leadership to company operations such as enrollment and customer service to ensure regulatory compliance and a high-quality customer experience.
    • Executive level communication and influencing skills with ability to resolve issues and build consensus among groups of diverse internal/external stakeholders.
    • Broad leadership experience, ability to lead leaders, manage large groups of employees, and partner with others within a matrix environment.

     

     

    Normally to be proficient in the competencies listed above:

    The Chief Operating Officer LifeMap would have a Bachelor’s degree in healthcare or business management (Masters preferred) and 10 years of progressive health plan or ancillary product leadership experience, or equivalent combination of education and experience.  Experience in life/ancillary products highly desired.

     

    About Us

    LifeMap employees are part of the larger Cambia Health Solution’s family of companies, which seeks to drive innovative health solutions. We offer a competitive salary and a generous benefits package. We are an equal opportunity employer dedicated to workforce diversity and a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A drug screen and background check is required.

     

    LifeMap is a life and disability insurance company, which offers additional benefits such as dental, vision, and short term medical coverage, to provide financial protection and access to care. People do business with us because of our high value products, our easy-to-understand language and our personalized service. We provide thoughtful guidance to help people choose the coverage they truly need through life’s transitions.

     

    Cambia Health Solutions is a nonprofit total health solutions company with community roots dating back to 1917. We advocate for transforming the health care system by making health care more affordable and accessible, increasing consumers’ engagement in their health care decisions, and offering a diverse range of products and services that promote the health and wellbeing of our members. Cambia's portfolio of companies spans health care information technology and software development; retail health care; health insurance plans that carry the Blue Cross and Blue Shield brands; pharmacy benefit management; life, disability, dental, vision and other lines of protection; alternative solutions to health care access and free-standing health and wellness solutions.

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